Terms Conditions and Returns

Welcome to Oak Lane Home and Garden!

These terms and conditions outline the rules for using our website and ordering products. By placing an order, you agree to these terms.

What We Offer

  • Wide range of furniture and homeware products
  • Secure online shopping experience
  • Delivery options throughout Ireland, UK and Europe

Placing an Order

  • Browse our products and add them to your cart.
  • Double-check measurements before purchasing to ensure a good fit.
  • Pay securely using our various payment methods.
  • We’ll confirm your order by email.

Delivery

  • We aim to deliver within the specified timeframe, but delays can happen due to unforeseen circumstances.
  • You’ll be contacted to arrange a delivery date and time.
  • We deliver to your front door.

Returns and Exchanges

  • We want you to be happy with your purchase!
  • Faulty Items: Report any faults within 3 days of receiving your order. We’ll offer a repair or replacement.
  • Change of Mind: If you’re not satisfied with your purchase, contact us for a full refund within a reasonable timeframe.
  • Collection Fees: Collection fees for returned items may apply depending on your location.

Warranty

  • Your purchase is guaranteed against defects for one year from the purchase date.
  • Contact us if you have any issues with your product.

Privacy and Security

  • We take your privacy seriously.
  • We use cookies to manage your shopping cart and remember your details. You can disable cookies in your browser settings.
  • We never share your information with third parties except for order fulfillment purposes.

Prices and Payment

  • Prices are shown in Euros and include VAT.
  • We offer various secure payment methods.
  • We can facilitate bank transfers and even Cash on Delivery, please enquire.
  • We sell products at Recommended Retail Pricing, bound by standard agreements with suppliers of quality furniture. We don’t do regular discounts and sales for this reason.

Need Help with returns?

Contact us if you have any questions about these terms or your order.

For Your Information

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